The Competition Commission has imposed new rules on food delivery platforms like Uber Eats and Mr D Food to promote competition.
- Franchisers like Famous Brands can no longer restrict franchisees’ choice of delivery partners. Franchisees can now choose any delivery platform.
- The new rules ban national restaurant chains from restricting or dictating the choice of food delivery platform to franchisees.
- Food delivery platforms can no longer have parity pricing clauses that restrict restaurants from offering lower prices on other platforms or their websites.
- Platforms like Uber Eats and Mr D Food must notify customers that in-store prices may differ from delivery prices and explain why.
- Platforms have to disclose that they charge the restaurants commission fees for their services.
- The aim is to promote transparency around pricing and choice of delivery partners for restaurants.
- The rules are meant to improve competition in the online food delivery space and benefit consumers.