Close Menu
    • ABOUT
    • BOOK STORE
    • ENTREPRENEURSHIP
    • ESG
    • EVENTS & AWARDS
    • POLITICS
    • GADGETS
    • CONTACT
    Facebook X (Twitter) Instagram
    Facebook X (Twitter) LinkedIn
    Business explainerBusiness explainer
    Subscribe
    • TRENDING
    • EXECUTIVES
    • COMPANIES
    • STARTUPS
    • GLOBAL
    • AGRICULTURE
    • DEALS
    • ECONOMY
    • MOTORING
    • TECHNOLOGY
    Business explainerBusiness explainer
    Home » NATASCHA TORRES: Marketers Abandon Big Platforms for Micro Communities 
    OPINION

    NATASCHA TORRES: Marketers Abandon Big Platforms for Micro Communities 

    March 25, 2026
    Facebook Twitter LinkedIn Telegram Pinterest Tumblr Reddit WhatsApp Email
    Natascha Torres, Head of Digital Media Strategy at iqbusiness
    Share
    Facebook Twitter LinkedIn Pinterest Email

    Social and programmatic platforms such as Google, Meta, TikTok, YouTube and LinkedIn are popular with advertisers for good reasons. They offer proven, cost-effective reach, engaging creative formats, strong track records in conversion performance, and powerful tools for targeting, attribution and optimisation.

    But their popularity increasingly comes with the downside that it can be difficult for a brand to stand out from the other advertisers’ jostling for the audience’s attention. Costs per click and per acquisition (CPC and CPA) are rising fast and advertisers are paying more to reach an audience that is increasingly distracted by and saturated with brand messaging.

    For this reason, we are seeing many advertisers look at alternative channels with growing interest. Micro communities are emerging as a particularly compelling option for brands that want to stand out from competitors and forge more meaningful connections with their customers. This is a realm that is particularly relevant for B2B brands, but not exclusive to them.

    A micro community is a space where people can connect with others around shared interests rather than following and connecting with individuals and brands. These communities may be oriented around identities (like nationality, sexual orientation, culture or religion), challenges (visa advice or pain management) or interests (for example, hobbies and professions). 

    Micro communities are hosted across a range of platforms, but the one that is often overlooked in South Africa is Reddit, where you can find ‘subreddits’ about anything from retro videogames, cross-fit and culinary advice to stock trading tips, South African politics and city-specific communities.

    Reaching high-intent audiences

    For brands, the beauty of this environment is that it narrows exposure to audiences primed around a specific problem or interest. They can focus on high-intent audiences who are already interested in their industry or offering.  Users are active and engaged, seeking information and discussion rather than thumbing through a feed until something catches their eye.

    Browse through subreddits and you will find people looking for advice and recommendations before making high-consideration purchases in segments such as travel, software, health or financial services. Many business professionals seek advice from their peers via Reddit, but so do consumers looking for advice from others who share their values and interests. 

    Aside from anything else, this is a gold mine of insight for anyone who wants to understand their customers’ decision-making process. Use of pseudonyms on Reddit allows for candid, unfiltered discussions. A reputation system, meanwhile, ensures that the most useful, relevant contributions are surfaced and poor-quality content is pushed down.

    Content longevity on Reddit is longer than on most social platforms with high-performing posts continuing to surface via search and internal discovery weeks or months later. This is particularly interesting for brands that are focusing on generative engine optimisation (GEO) to ensure visibility in the new world of large language models (LLMs). 

    Beyond traditional search engine optimisation, GEO is a priority for brands because people are increasingly getting their search results from Google’s AI Overviews and platforms like ChatGPT. Reddit is one  of the top two domains that Google pulls from when generating AI Overviews and is also one of the domains that ChatGPT prefers when compiling responses.  

    Reddit is favoured by LLMs because they prioritise conversational, experience-based content over polished brand copy when generating answers. Threads on Reddit frequently rank for long-tail, problem-led queries that may not arise on brands’ own web properties or other social platforms. 

    While Reddit’s global user base of around 450 million users is nowhere near the size of the audiences on Facebook, YouTube or TikTok, scale is not the point. Reddit should not be seen as a replacement for the mass reach of those platforms, but rather as a complementary channel reaching high relevance, high-intent communities with a targeted message. 

    Skip the scroll, join the conversation

    In South Africa, Reddit reaches around 2.75 million users, but this audience is growing rapidly. Reddit’s potential ad reach in South Africa increased by nearly 1.7million between the end of 2024 and late 2025. This suggests adoption is still in an early phase in South Africa, offering a first-mover advantage for brands along with lower advertiser density and audience ad fatigue. 

    Brands that want to take advantage of Reddit as a platform should know that it is an unforgiving environment where authentic, community-driven content is valued. Those that succeed on Reddit lead with useful insights and information rather than overtly promotional product or brand positioning. Brands should test different messaging and creative styles to see what works. 

    Value matters more than overly polished corporate messaging. Successful formats include educational text posts, memes, raw user-generated content and AMA-style (Ask Me Anything) ads that encourage conversation. Ads that resemble organic content and fit in with a subreddit’s focuses tend to do best.  

    Reddit may not match the scale of Facebook or YouTube, but its engaged, interest-driven communities give brands a unique chance to connect authentically, gather insights, and boost visibility in AI-driven search. Brands with longer purchasing journeys should certainly consider it as a complement to traditional social and programmatic platforms.

    Written by Natascha Torres, Head of Digital Media Strategy at iqbusiness

    Share. Facebook Twitter Pinterest LinkedIn Tumblr Telegram Email
    Previous Article1Life Marks 20 Years as Direct Insurance Pioneer in South Africa
    Next Article Emerging Car Brands are Winning Over South African Buyers

    Related Posts

    Understanding South Africa’s 2026 CPA Amendments on New Opt-Out Rules for Direct Marketing

    April 21, 2026

    Are offshore trusts only for the wealthy?

    April 21, 2026

    Is Your Business Prepared for South Africa’s Cloud Shift?

    April 21, 2026
    Top Posts

    Seven Families Sue OpenAI In ChatGPT Suicide Scandal

    November 10, 2025

    Volkswagen Chief Praises Chinese Competition for Sparking Innovation

    November 7, 2025

    WomenIN Festival 2025 – Limitless: No Labels, No Limits, No Apologies

    November 9, 2025

    Nersa Opens Public Consultation on Eskom’s New Tariff Calculation 

    October 24, 2025
    Don't Miss

    Understanding South Africa’s 2026 CPA Amendments on New Opt-Out Rules for Direct Marketing

    OPINION

    The Consumer Protection Act Amendment Regulations, 2026 deliver the long‑awaited operational framework for South Africa’s…

    How to Spot a Real Telesales Call Every Single Time

    April 21, 2026

    YesPlay Named Title Sponsor for Springboks vs Barbarians Match

    April 21, 2026

    What to Know About SA’s R88bn in Unclaimed Money

    April 21, 2026
    Stay In Touch
    • Twitter
    • LinkedIn
    • Facebook

    Business Explainer proudly displays the “FAIR” stamp of the Press Council of South Africa, indicating our commitment to adhere to the Code of Ethics for Print and online media which prescribes that our reportage is truthful, accurate and fair. Should you wish to lodge a complaint about our news coverage, please lodge a complaint on the Press Council’s website, www.presscouncil.org.za or email the complaint to khanyim@presscouncilsa.org.za Contact the Press Council on 011 4843612.

    Facebook X (Twitter) LinkedIn
    Categories
    • TRENDING
    • EXECUTIVES
    • COMPANIES
    • STARTUPS
    • GLOBAL
    • AGRICULTURE
    • DEALS
    • ECONOMY
    • MOTORING
    • TECHNOLOGY
    contact us
    • Get In Touch
    © 2026 Business Explainer
    • Privacy Policy

    Type above and press Enter to search. Press Esc to cancel.